Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Austin Smith

Austin Smith

January 15, 2026

5  out of  5
rating by Austin Smith
"Heather was great to work with, and helped tremendously in regards to setting up our new policy with State Farm"
We responded:
"Thank you for the five stars, Austin! And thank you for trusting us with your insurance needs."
Profile photo of Vanessa Conners

Vanessa Conners

January 8, 2026

5  out of  5
rating by Vanessa Conners
"Lais Barros was amazing to work with! She was very knowledgeable, patient, and always quick to respond to my questions. She made the entire process smooth and stress-free. I would absolutely recommend her to anyone looking for great service."
We responded:
"Hey, Vanessa! Thanks so much for letting us know that Lais was helpful with your auto and home insurance questions. We’re happy she was able to answer everything and make the process easy for you. We appreciate your review and hope to continue assisting you whenever you need."
Profile photo of Frank Risk

Frank Risk

December 30, 2025

5  out of  5
rating by Frank Risk
"Shannon and her team are awesome to work with. They are fast and efficient when adding a vehicle. It is a pleasure to do business with Shannon, Heather and the rest of the team!"
Profile photo of Kristin McChesney

Kristin McChesney

December 24, 2025

5  out of  5
rating by Kristin McChesney
"The office has been wonderful to work with! Heather quickly helped us add a new vehicle to our policy. It was a breeze!"
We responded:
"Kristin, thank you for your kind words! I'm glad Heather could assist you so efficiently with adding your new vehicle. We’re always here to make things easy for you. Let us know if there's anything else we can do for you!"
Profile photo of Austin Panuto

Austin Panuto

December 22, 2025

5  out of  5
rating by Austin Panuto
"Honestly the best experience getting car insurance i’ve had, these guys are such a good company and i was with progressive before paying 330$ a month and I talked to Lais and she got me more coverage for half the price and now im paying 150! Lais was super fun to talk too and very knowledgeable and i will be sending all my friends and family to her and shannon!!"
We responded:
"Thank you, Austin! I'm happy to hear that Lais was able to assist you in finding better coverage at a lower cost. It's great to know you enjoyed your experience with us. We appreciate your recommendation and look forward to helping your friends and family! If you ever need anything else, just let us know."
Profile photo of Deanna b

Deanna b

December 22, 2025

5  out of  5
rating by Deanna b
"Excellent Customer Service"
We responded:
"Thank you, Deanna! I'm happy you experienced excellent customer service with us. Our team is dedicated to providing top-notch support, and your feedback means a lot. If you ever need assistance, feel free to reach out!"
Profile photo of Mike Hamilton

Mike Hamilton

December 15, 2025

5  out of  5
rating by Mike Hamilton
"Highly recommend Heather at Shannon Olson State Farm! She found me a great home and auto bundle at an excellent rate, and everything was handled quickly and smoothly. Super easy process and great service."
We responded:
"Thank you, Mike! I'm happy to hear that Heather provided you with excellent service and found a great bundle for your insurance. We strive to make the process as smooth and easy as possible. If you ever need anything else, feel free to reach out!"
Profile photo of Gina Moseley

Gina Moseley

December 15, 2025

5  out of  5
rating by Gina Moseley
"Hannah is awsome!!!!"
We responded:
"Gina, thank you for your feedback! I'm glad to hear that Hannah provided you with such a positive experience. We appreciate your support and are here if you need anything else!"
Profile photo of Jacob Greiner

Jacob Greiner

December 15, 2025

5  out of  5
rating by Jacob Greiner
"Wow this place is so fantastic, cheaper than anywhere else and awesome service, Lais is the bestttttttt"
We responded:
"Jacob, thank you for your enthusiastic feedback! I'm glad you found our service and pricing to be exceptional. If there's anything else we can assist you with, just let us know!"
Profile photo of Elchin V

Elchin V

December 8, 2025

5  out of  5
rating by Elchin V
"Hannah did a great job on extra insurance on my cars and even a better deal on umbrella insurance. Thanks"
We responded:
"Elchin, thank you for your shoutout to Heather! I'm glad she was able to assist you and make your experience positive overall. We appreciate your feedback and are here to help whenever you need us! "
Profile photo of Christian Cameron

Christian Cameron

December 7, 2025

5  out of  5
rating by Christian Cameron
"Amazing people and give amazing discounts"
We responded:
"Christian, thank you for your fantastic feedback! I'm happy to know you appreciated our team's efforts and the discounts we offer. If you ever need anything else, just let us know!"
Profile photo of Kevin Hulit

Kevin Hulit

December 2, 2025

5  out of  5
rating by Kevin Hulit
"Friendly staff, got the quote in a timely manner, and very reasonable price."
We responded:
"Kevin, thank you for your feedback! I'm happy to hear that our team provided you with a quick quote and a reasonable price. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of I M

I M

November 25, 2025

5  out of  5
rating by I M
"Thank you, Lais Barros, for your wonderful service! I appreciate how you made sure my questions were answered and my insurance needs met. It was a pleasure speaking with you!"
We responded:
"Thank you for your kind words! I'm delighted to hear that Lais Barros provided you with excellent service and addressed your insurance needs. It’s always a pleasure to assist you. Let us know if there's anything else we can help with!"
Profile photo of Idalia Montanez

Idalia Montanez

November 25, 2025

5  out of  5
rating by Idalia Montanez
"Thank you, Lais Barros, for your wonderful service! I appreciate how you took your time to make sure my questions were answered and my insurance needs met. It was a pleasure speaking with you!"
We responded:
"Idalia, thank you for your kind words! I'm happy to hear that Lais provided you with the service you deserved and addressed all your questions. It’s great to know you had a pleasant experience with us. If you need anything else, feel free to reach out!"
Profile photo of C I (Catyack1973)

C I (Catyack1973)

November 24, 2025

5  out of  5
rating by C I (Catyack1973)
"Meredith helped me out in getting a better than expected rate. She was thorough and also followed up to make sure everything was taken care of properly."
We responded:
"Thanks for the kind words, Carrie! We’re happy to hear Meredith was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Burt Abrams

Burt Abrams

November 10, 2025

5  out of  5
rating by Burt Abrams
"Hannah was very helpful. Provided a quote and sent paperwork immediately. Excellent personality and performance."
We responded:
"Thank you, Burt! I'm happy to hear that Hannah was able to assist you so effectively. Her dedication to providing prompt and friendly service is something we truly value. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Luke Brindeiro

Luke Brindeiro

October 28, 2025

5  out of  5
rating by Luke Brindeiro
"Lais was very helpful with my homeowners and auto coverages!"
We responded:
"Thank you, Luke! I'm happy to hear that Lais was able to assist you with your coverages. We appreciate your feedback and are here to help with any other insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of jeffrey starratt

jeffrey starratt

October 28, 2025

5  out of  5
rating by jeffrey starratt
"Excellent very nice and helpful"
We responded:
"Thank you, Jeffrey! I'm glad you found our service helpful and pleasant. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Ruth Milite

Ruth Milite

October 27, 2025

5  out of  5
rating by Ruth Milite
"Lais Barros provided excellent customer service. She was friendly, knowledgeable and helpful!"
We responded:
"Thank you, Ruth! I'm happy to hear that Lais provided you with such excellent service. Our team is dedicated to being friendly and knowledgeable, and it's great to know Lais made a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Tahitta Hall-Washington

Tahitta Hall-Washington

October 17, 2025

5  out of  5
rating by Tahitta Hall-Washington
"Thanks to the Shannon Olson team at StateFarm."
We responded:
"Thank you, Tahitta! I'm happy to know that you appreciated the service from our team. We’re always here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Dave Harrell

Dave Harrell

October 1, 2025

5  out of  5
rating by Dave Harrell
"I can’t get two rates on my two Jeeps and I’m so glad I did. I am so pleased with the professionalism and fine. Wish I would’ve done it a long time ago. Thank you Nancy Harrell"
We responded:
"Thank you, Nancy, for sharing your experience! I'm happy to know that you appreciated the professionalism of our office. It's great to hear that you found the rates satisfactory. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of claudla Bodasing

claudla Bodasing

September 24, 2025

5  out of  5
rating by claudla Bodasing
"Shannon was very detailed and informative with my options. It was very easy to work with this team, they were recommended and I understand why."
We responded:
"Thank you, Claudla! I'm happy to hear that we provided detailed information and made the process easy for you. Our team is dedicated to offering clear and helpful guidance. Let us know if there's anything else we can assist you with!"
Profile photo of Edwin Martinez

Edwin Martinez

September 12, 2025

5  out of  5
rating by Edwin Martinez
"Great service super professional and helpful"
We responded:
"Thank you, Edwin! I'm happy you found our service professional and helpful. We’re committed to providing the best experience possible. Let us know if there's anything else we can assist you with!"
Profile photo of Tom S

Tom S

September 8, 2025

5  out of  5
rating by Tom S
"Meredith provided outstanding service. Very responsive on quickly getting me what turned out to be the best competitive quote for auto and home. I ended up paying much less for the premiums comparing to what I had been paying with my previous insurer."
We responded:
"Thank you, Tom! I'm glad to hear that Meredith helped you well and gave you a good quote. It's nice to know you're saving on your premiums. If you need anything else, just let me know!"
Profile photo of Sharon Castillo

Sharon Castillo

August 28, 2025

5  out of  5
rating by Sharon Castillo
"Meredith was so helpful during my search for homeowners insurance, even speaking to my lender about choosing the correct coverage. She gave me quotes for different types of homeowners insurance and price quotes for bundling. I ultimately chose StateFarm and changed my auto insurance to them because of her excellent support."
We responded:
"Thank you, Sharon! I'm glad to hear that Meredith was able to assist you so effectively. It's wonderful that her support made a difference in your decision to choose us for your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime!"